On line shopping delivery
While smoking and curing are traditional preserving processes, we keep all of our products refrigerated at all times. This means that we ship it in insulated packages, with ice packs, to ensure it arrives in pristine condition. Sadly there are costs involved in this but we have listened to our customer feedback and are now offering shipping FREE of charge for orders over £35.00
How long does it take?
Our products are sent via courier. On receipt they must be refrigerated immediately. As we hand produce everything in weekly small batches, we only dispatch Monday – Wednesday. This also prevents items being delayed in the postal system over the weekend. Orders received after 2pm on Wednesdays, will be dispatched the following week. Therefore you will receive your order 3-5 working days after it has been placed. Make sure to give us safe place instructions if you're not going to be in to receive delivery.
Where do we ship to and urgent parcels?
Please contact us prior to ordering if you are outside mainland UK or if you require tracking or an urgent delivery as we are happy to help but this will require an additional charge.
Gifts & Messages
Macneil’s Smokehouse products make the perfect gift for food lovers so we are happy to include gift notes and messages. This can be completed at the checkout. Don’t forget to tell us who it’s from and who it’s to.